Privacy Policy

1. Who We Are

Precision Air & Plumbing (“we,” “us,” or “our”) is a locally owned and operated business serving Arizona customers with trusted HVAC and plumbing services. We’re committed to protecting your privacy and personal information.

You can contact us at:

• Address: 3045 N. Colorado Street, Chandler, AZ 85225
  
• Phone: 480-237-6139
• Email: [email protected]

2. What Information We Collect

We may collect the following types of information when you use our website or request our services:

Personal Information – This includes your name, phone number, email address, service address, and payment details when you schedule service, contact us, or make a purchase.

Non-Personal Information – This includes things like your device type, browser, and how you use our website. We use this to improve the site experience for all users.

Children’s Information – We do not knowingly collect personal information from individuals under 18.

3. How We Use Your Information

We use your information to:

• Confirm appointments or service requests
• Provide updates or reminders
• Respond to customer service inquiries
• Improve our website and services
• Send information on products and services

4. SMS/Text Messaging Terms

If you provide your phone number, you may receive SMS messages related to:

• Appointment reminders and Scheduling
• Updates on your request or service
• Follow-up communication
• Reply STOP or contact us to opt out

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

We never sell or share your phone number with third parties for marketing.

Need help? Reply HELP or contact us directly at [email protected] or 480-237-6139.
Want to stop receiving texts? Reply STOP or contact us to opt out.

5. Cookies & Tracking Technologies

We use cookies and similar tools to understand how people use our site and to improve your experience. You can adjust your browser settings to block or delete cookies if you prefer.

We do not use cookies to collect personal information unless you submit it directly (e.g., by filling out a form).

We also honor “Do Not Track” browser signals.

6. How We Keep Your Data Secure

We use modern security measures to protect your data, including encrypted transmissions and secure servers. Access is limited to trained staff and trusted service providers.

While we take all reasonable precautions, no method of transmission or storage is 100% secure.

7. Your Choices and Rights

You can always:

• Ask to review or update your information
• Opt out of marketing emails, calls, or texts
• Request to have your personal data deleted

To make any of these requests, just email us at [email protected] or call 480-237-6139 during normal business hours.

8. Policy Updates

This policy may change from time to time. If we make any significant changes, we’ll update the date at the top of this page and notify users on our site.

9. Contacting Us

If you have any questions, concerns, comments or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 480-237-6139
• Mail: 3045 N. Colorado Street, Chandler, AZ 85225