Money Back Guarantee: We offer a 90-day Money Back Guarantee for the products advertised on this website after they have been delivered and installed. If you do the following, we will refund your purchase in full: (1) Notify us in writing at customer@602fixmyac.com or call 602-649-5394 within 90 calendar days of the unit’s installation; (2) Respond and cooperate with us when we contact you to schedule an appointment and during the scheduled service appointment(s); (3) Allow a reasonable period after providing notice within the 90-day period for Precision Air & Plumbing to inspect, diagnose and attempt fix the problem; (4) If you are still not completely satisfied with your purchase, Precision Air & Plumbing will (a) remove the air conditioning unit and refund your purchase in full; or (b) provide a new unit. (Important note: If the air conditioning unit is removed, you may be without air conditioning until a new unit is installed.); and (5) Allow 3-5 business days for your refund after the unit is removed.